All sales are final. Please be sure of the blaster type you want before placing your order.
In the cases of gifts, I can't read minds. I don't know if the recipient of your gift will like it or not. If they don't, I'm afraid I can't help you.
In the cases of Concierge Service please see that page under ORDER.
In the event that an order is placed and paid for, but is never picked up, or cannot be shipped to a valid address, is returned to me and the customer does not respond or resolve the issue, the order will become invalid 60 days after the original ship date. The product will be returned to inventory for sale, and no refund will be given.
Please make sure that you provide a valid shipping address. See "Shipping Issues | Invalid Addresses" FAQ for more.
Shipping Issues | Invalid Addresses
Please make sure that you provide a valid shipping address.
For orders over $500 I will ask you to confirm your shipping address by emailing you a copy of the shipping label before I ship.
In the event that a shipment is returned to me, I will email you a photo of the package with your address on it, and a copy of the original order reciept, either from Etsy, or from my own shop.
If you entered your address incorrectly, you are responsble for paying for a new shipping label. I do not cover this.
In the event that I have to repackage and reship your order due to your shipping address being incorrect, I may have to charge additional shipping to replace the packaging assuming I didn't use a flat rate box.
Your replacement shipment will only go out on a day when I am shipping another order. If you need your order sooner than this, I will charge a small fee to make a special trip.
If you do not provide shipping within 60 days of the original ship date, your order becomes invalid, and will be considered an "abandoned order". See "Abandoned Orders" FAQ for more on this. There is no refund for this.
I'd really like to accomdate here, and in the old days I did, but since these are all custom, one off projects specific to each customer, it is impractical for me to offer any workable return or refund system. There simply are not enough "ready to ship" order types to cover my losses. Plus, no one wants a blaster that someone else already had then rejected.
So please be sure that of what you want before placing your order.
If there is demand for it, I will create a secondary market page on my site and allow you to list your blaster for sale, and help those transactions. I'll have to work out a fair price for this, but for now it is the best I can do.